From Startup to Success: How MSC Integration Built a Thriving Video Remote Guarding Business with Becklar
MSC Integration grew RMR to nearly 500 monitored cameras with Becklar Video Remote Guarding. See how they did it.
A Partnership Built on Possibility
When Gabriel Covarrubias, CEO and Co-Founder of MSC Integration, first met the Becklar team at ISC West in 2024, remote video monitoring was not a major part of his business. Like many security integrators, MSC understood the value of video remote guarding, but bringing it to market presented real challenges.
Two years later, MSC Integration has become one of Becklar’s fastest-growing video remote guarding dealer partners, growing to approximately 500 monitored cameras across fixed and mobile deployments—building strong recurring revenue while delivering better protection for customers.
Pricing models were inconsistent. Hardware requirements varied by provider. System compatibility created complexity. Most importantly, selling video remote monitoring at scale was difficult to standardize.
Their success shows what can happen when innovative technology, operational simplicity, and strong partnership come together.
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The Challenge: Turning Video into Action
For years, the security industry focused on recording incidents after they occurred. Cameras captured evidence but rarely prevented crime. MSC recognized the limitations of that approach.
“We would always look at video and ask how we could capture the best image of a face or license plate,” said Covarrubias. “But what if we changed the narrative? What if we stopped the incident before it happened?”
That shift in thinking became the foundation of MSC’s video remote guarding strategy. Rather than treating cameras as passive recording devices, MSC wanted proactive security systems capable of detecting threats, engaging intruders, and helping prevent losses before damage occurred.
To do that, they needed a partner that could simplify deployment while delivering reliable, scalable monitoring services.
Proactive Security
Real-time monitoring transforms cameras from passive recorders into active protection.
The Becklar Difference
According to Covarrubias, Becklar helped eliminate many of the barriers that had slowed video remote guarding adoption. One of the biggest advantages was simplicity. Unlike traditional monitoring solutions that often required proprietary hardware, bridges, or extensive replacements, Becklar’s platform allowed MSC to leverage customers’ existing camera infrastructure.
“We can take the stream from virtually any IP camera and bring it onto the Becklar platform,” Covarrubias explained. “There’s no major rip-and-replace project required.”
This flexibility made remote guarding accessible to more customers while reducing installation costs and complexity.
Just as important was Becklar’s predictable pricing structure. Instead of complicated monitoring schedules based on varying hours of coverage, MSC gained a straightforward model that was easier for sales teams to understand and present. The result was a solution that was easier to deploy, explain, and scale.
“Becklar helped eliminate many of the barriers that had slowed video remote guarding adoption.”
Building Confidence Through Experience
Before taking remote guarding to customers, MSC put Becklar’s solution to the test. They implemented Becklar Video Remote Guarding at their own office and evaluated performance.
“We tested everything,” Covarrubias said. “We timed audio deterrence responses. We measured notification speed. We wanted to know exactly how the system would perform before we introduced it to our customers.”
The experience gave MSC confidence in the technology and helped its team move beyond selling and into educating customers.
“When you truly believe in the solution, you’re not selling anymore,” Covarrubias explained. “You’re helping customers understand how it can solve their problems.”
A Different Approach to Security
One of the key lessons MSC learned was that effective video remote guarding is not about monitoring every camera on a property. Instead, the company focuses on creating intelligent virtual perimeters.
For example, a retail shopping center may have 30 or 40 cameras installed throughout the property. Rather than monitoring every camera, MSC identifies those that provide the most effective coverage of entry points, parking areas, and critical approaches.
By leveraging analytics and remote guarding services, customers can often achieve meaningful protection with only a fraction of their cameras actively monitored. This approach reduces costs, improves efficiency, and shifts security from reaction to prevention.
Proactive Security
Real-time monitoring transforms cameras from passive recorders into active protection.
Why Audio Deterrence Matters
Video monitoring is most effective when it includes live audio intervention. According to Covarrubias, audio deterrence is one of the most powerful tools available to stop crime before it occurs.
When a trained operator identifies suspicious activity, they can engage immediately using live audio to let individuals know they are being observed and that law enforcement may be dispatched.
“We actually prefer runoffs to arrests,” Covarrubias said.
That proactive approach aligns directly with Becklar’s mission of protecting people, property, and assets through intelligent monitoring and fast intervention.
“While arrest videos may make compelling marketing content, the true value comes when criminals leave before damage occurs.”
Scaling Through Partnership
As MSC expanded its video remote guarding business, Becklar’s support model played a critical role in accelerating growth. From onboarding and technical configuration to deployment guidance and ongoing support, Becklar provided what Covarrubias described as a true “white glove” experience.
The partnership helped MSC streamline implementation and reduce the burden on field technicians. Instead of dedicating significant time to network configuration and commissioning, MSC was able to leverage Becklar’s expertise to simplify deployment and accelerate customer onboarding.
This support allowed MSC to focus on what it does best: designing security solutions, serving customers, and growing recurring revenue.
Results That Speak for Themselves
In less than two years, MSC Integration transformed video remote guarding from a small offering into a major growth driver. The company has expanded to nearly 500 monitored cameras while deploying approximately 100 mobile security units across multiple vertical markets.
Today, MSC focuses on sectors where proactive protection delivers the greatest value, including:
- Shopping centers and retail properties
- Business parks and commercial campuses
- Construction sites
- Vacant properties
- Mobile security deployments
Beyond growth, the company has created a recurring monthly revenue stream (RMR) while delivering stronger security outcomes for customers.
Looking Ahead
The video remote guarding market continues to grow as organizations seek more proactive ways to protect people, property, and operations. For MSC Integration, success came from embracing a new approach to security—one focused on prevention rather than investigation.
With Becklar’s flexible technology, dealer-first support model, and scalable monitoring platform, MSC was able to build a thriving remote guarding business that benefits both its customers and its bottom line. What started as a conversation at ISC West evolved into a strategic partnership that continues to deliver results.
For security integrators looking to expand their offerings, MSC’s experience demonstrates a powerful truth: the future of security is not just seeing what happened. It’s stopping incidents before they happen.
Want To Learn More?
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About Becklar Video Remote Guarding
Becklar Video Remote Guarding combines advanced AI technology with trained monitoring professionals to proactively detect, verify, and respond to threats in real time. Becklar’s equipment-agnostic platform enables dealers and integrators to deploy flexible solutions without proprietary hardware constraints, helping them scale efficiently while delivering stronger protection, improved customer experiences, and greater recurring revenue opportunities.
Learn more about Becklar Video Remote Guarding today.