Prioritizing Senior Health and Safety: Why Response Times Matter More Than Ever
Becklar Personal Health and Safety allows seniors to feel secure, supported, and cared for, especially in moments of crisis.
For dealers serving the senior safety and connected health market, recurring monthly revenue (RMR) is driven by one thing above all else: ongoing value. As expectations evolve, basic push-button PERS devices are no longer enough to command premium pricing or long-term loyalty. Today, customers, caregivers, and referral partners expect proactive protection—and fall detection is at the center of that shift.
Fall detection doesn’t just protect seniors. When positioned correctly, it helps dealers differentiate their offering, increase RMR, reduce churn, and expand into higher-value care-driven use cases. Devices like Belle X2 and Belle W make that possible.
Why Fall Detection Is a Revenue Opportunity, Not Just a Feature
Falls remain one of the leading causes of serious injury and hospitalization among seniors. But from a dealer perspective, the most critical issue isn’t the fall itself—it’s what happens afterward.
If a senior is unable to press a button due to injury, unconsciousness, or confusion, a standard PERS device provides no protection. Automatic fall detection fills that gap. It transforms an emergency system from reactive to proactive, which significantly increases its perceived and real-world value.
That shift matters for your business:
- Caregivers and family members are more willing to pay for premium service
- Accounts are stickier, reducing attrition
- Referral partners (home care agencies, senior housing, clinicians) gain confidence in your solution
Fall detection isn’t just about safety—it’s about creating a service that customers won’t want to downgrade or cancel.
A Key Differentiator: Becklar Owns and Manages the Fall Detection Algorithm
Why Becklar's Ownership of the Fall Detection Algorithm Matters for Dealers
Because we develop and manage our own fall detection algorithm in-house, dealers benefit from a platform that continuously improves — without hardware swaps or re-selling:
Rapid Enhancements
Quick refinements and updates deployed without waiting on third-party timelines.
Detection Accuracy
Continuously improving detection precision based on real-world data and testing.
Real-World Adaptation
Algorithm adapts to emerging usage patterns and evolving senior care needs.
No Development Delays
Algorithm evolves on Becklar’s timeline — no long waits on third-party vendors.
One of the biggest differentiators for Becklar—and for dealers offering Belle X and Belle W—is that we developed the fall detection algorithm ourselves.
Becklar owns and manages:
- The fall detection algorithm
- The devices
- The monitoring ecosystem
That vertical ownership matters.
Because we are not relying on a third-party algorithm, we can:
- Make rapid enhancements and refinements
- Continuously improve detection accuracy
- Adapt to real-world usage patterns and emerging needs
- Evolve the algorithm without long development delays
Our fall detection is not static. It is constantly being improved and optimized, which means your customers benefit from better performance over time—without you needing to replace hardware or resell a new product.
For dealers, this translates into future-proof RMR. You’re selling a platform that evolves, rather than a device that becomes outdated.
View Our Most Recent Webinar:
PERS Reimagined – Becklar Personal Health and Safety 2.0
November 21st, 2024 – 11:00 am MT/1:00 ET
Belle X2: A Premium mPERS That Supports Higher RMR
Belle X2 is designed for dealers who want to move upmarket and offer a premium, feature-rich mPERS experience.
Belle X2 is sleek, small, and discreet, while leveraging a powerful combination of location services, including GPS, WiFi, cellular triangulation, and proprietary homing technology, enabling operators to dispatch help more quickly.
Key capabilities include:
- AI-assisted fall detection with proprietary algorithm
- Advanced chips and superior technology provide the longest battery life available – up to 45 days between charges
- eSIM swap feature simplifies activation and network management—giving your customers seamless flexibility and reducing your service overhead
- Shower-safe with an IP67 water-resistance rating
- Integrated and extremely strong lanyard loop and enhanced, single-piece belt clip ensures durability and ease of use
Belle X2 is also integrated with Becklar’s AI-based Engage platform, which provides operators with contextual insights that help speed response and improve outcomes.
From an RMR standpoint, Belle X supports:
- Premium monitoring tiers
- Add-on Caregiver services
- Health- and wellness-focused packages
- Long-term retention through perceived value
This is not just a safety device—it’s a recurring service platform.
Belle W: A Wearable That Expands Your Addressable Market
Not every customer wants a pendant or belt-worn device. Belle W gives dealers a wrist-worn alternative with built-in fall detection, helping you close accounts that might otherwise be lost.
Belle W offers:
- Automatic fall detection
- GPS or WiFi-based location with cellular triangulation
- Lightweight, watch-like form factor
- Approximately 7 days of battery life
Because it looks and feels less like a medical device, Belle W appeals to:
- Active seniors
- Customers resistant to traditional PERS
- Customers with Pacemakers
- Family members seeking discreet protection
For dealers, Belle W increases conversion rates and opens the door to new RMR streams from customers who may have previously declined PERS altogether.
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Positioning Fall Detection to Maximize RMR
To fully capture the revenue opportunity, fall detection should be positioned as an essential, always-on safety layer, not an optional add-on.
Effective dealer messaging includes:
- “Protection even when the button can’t be pressed”
- Real-life scenarios that highlight unconsciousness or immobility
- Peace of mind for Caregivers and family members
- Support for independent living and aging in place
When bundled with our Caregiver app, location insights, and proactive alerts, fall detection becomes part of a complete service ecosystem, making it easier to justify higher monthly fees.
Fall Detection Is No Longer Optional—It’s Expected
In today’s senior safety market, fall detection is quickly becoming a baseline expectation. Dealers who fail to offer it risk losing relevance, margin, and accounts. Dealers who embrace it—especially with devices like Belle X and Belle W—gain a powerful tool for differentiation, RMR growth, and long-term customer value.
With Becklar’s continuously evolving, internally developed fall detection algorithm and fully integrated monitoring platform, you’re not just selling a device—you’re selling a future-ready service.
That’s how you protect seniors, support caregivers, and build stronger, more predictable recurring revenue.
To learn more about the full Becklar ecosystem, click here.
Ready to take the next step? Contact our team at sales.phs@becklar.com.
