The Golden Hour- PERS Help Caregivers Save Lives
Becklar Personal Health & Safety’s dedication to fast response times within the “golden hour” ensures that those in need get help quickly.
Anyone in the medical field knows about the “golden hour.” This is also a concept that most PERS dealers are familiar with. Founder of the Shock Trauma Institute in Baltimore, R. Adams Cowley, is widely recognized as the father of the golden hour concept, which states that “the first hour after injury will largely determine a critically injured person’s chances of survival.”
The Golden Hour
The concept of the golden hour has been widely debated since 1975, and whether or not the one-hour time frame is actually as important to a person’s survival after a traumatic injury as was once thought. Regardless of what side of the fence you find yourself on, we can all agree on this; if you, or someone you know got hurt (*knock on wood*), you or they would want help as soon as possible. When you boil the golden hour down to those terms, it becomes logical and practical messaging: receive help as soon as possible.
According to the CDC, “falls are the leading cause of injury for adults ages 65 and older.” In 2024, they estimated that over 14 million, or 1 in 4 older adults, report falling each year. Roughly 37% of those falls result in injury, and the fall death rate is approximately 78% (per 100,000 older adults in 2021). While not all falls are life threatening, many are, and a majority of those falls will happen to seniors who live alone, and may have been unable to reach out for help. This scenario paints a clear picture that having access to prompt help is crucial.
Where PERS Plays a Role
PERS and mPERS devices can improve the response time of an injury, especially for those who are incapacitated. PERS and mPERS devices can help in two ways: if the person is able to speak or move after a fall or an injury, they can press the button on a PERS device and talk to an operator. Or, if a user falls, these devices with fall detection will sense the fall and call an operator automatically. An operator can then assess the situation, even if the user is unable to speak and send EMS to the location of the device.
At Becklar Personal Health and Safety, we have gone a step further by creating an ecosystem of devices, systems, AI, and live operators to help proactively protect seniors and respond quickly in the moments that matter. The ecosystem includes great new features such as the Caregiver App which allows caregivers to check in with users 24/7, and Places within the Caregiver App. Places is a brand-new feature and with it, caregivers can add frequent locations that the Belle X user visits and will receive app notifications when the Belle X user enters and exits those locations throughout the day.
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Moments That Matter
Our Personal Health and Safety ecosystem is all-inclusive, and as part of Becklar, we are partnered with our award-winning monitoring division. Our compassionate and highly-trained operators are available 24/7, and backed by a full-redundant network of monitoring centres across North America, providing industry-leading response times. Becklar Monitoring provides the only Smart AI-Supported platform to answer every call immediately with service in English, French, and Spanish. The AI-supported Engage platform was developed to understand the intent of every incoming call, provide context to operators, and ensure immediate response in the moments that matter.
Our dedication to the fastest response times in the industry, as well as to innovative and proactive systems and devices, ensures that those in need get help quickly, efficiently, and compassionately, and well within the “golden hour”.
To learn more about our devices or our full personal health and safety ecosystem, contact our team at sales.phs@becklar.com.