The Alarm Assistant
The only Answering Service and Virtual Assistant built by and for the Alarm Industry.
The Alarm Assistant – An Extension of Your Company Date & Time: Thursday, October 9th at 11:00 am MT | 1:00 pm ET
Your customers deserve quick, professional support; even when you can’t be there to answer the phone. That’s where The Alarm Assistant comes in—trained, U.S.-based live operators and industry-savvy virtual assistants who answer as your business, follow your instructions, and keep your customers cared for around the clock.
The Alarm Assistant’s alarm experts handle customer requests seamlessly inside the monitoring center environment through direct integrations. That means fewer handoffs, faster service, and greater confidence that your customers are always taken care of.
In this Becklar Monitoring featured partner webinar, Steven Hayes will share how The Alarm Assistant helps alarm companies:
- Deliver professional, reliable customer service 24/7
- Reduce the burden of hiring, training, and staffing
- Streamline operations with industry-trained support
- Free up your team’s time to focus on sales and installations
- Leverage direct Becklar Monitoring integration for seamless call handling
Don’t miss this opportunity to see how The Alarm Assistant can become a natural part of your team and give you the freedom to grow your business with confidence.
📅 Thursday, October 9th at 1:00pm ET / 11:00am MT
👉 Seats are limited—Register Today!
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Wednesday, September 24th 11:00am MT | 1:00pm ET
Presenters
Matthew Brandon
Director of Sales, Becklar Monitoring
Matthew Brandon will be our host and moderator for this webinar. Matthew came to Becklar over 11 years ago, bringing an extensive track record in business development, consulting, and account management. He was recognized in 2019 by Security Systems News as an emerging leader on their 40 under 40 list. His focus and passion for helping dealers across North America to protect people, property, and workers, and to grow their business has been recognized throughout the industry.
Steven Hayes
President, WorkHorse Alarm Company Software
Managing Partner, The Alarm Assistant
We’re excited to welcome Steven Hayes as our presenter for this webinar. Starting his career as the owner of EGA Security in New Jersey, Hayes experienced firsthand the challenges alarm companies face when dealing with multiple disconnected systems; often requiring five different screens just to assist a single customer. Determined to simplify this process for the average dealer, he made it his mission to build tools tailored to the needs of everyday alarm companies. This mission led to the creation of WorkHorse, a single-point-of-data-entry platform for alarm dealers, and most recently, The Alarm Assistant—two companies transforming the way alarm dealers manage operations and serve customers.
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The Alarm Assistant – An Extension of Your Company Date & Time: Thursday, October 9th at 11:00 am MT | 1:00 pm ET
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