Case Study: Empowering Home Care Providers with Workforce Safety Solutions
Instead of worrying about personal safety, Home Care Providers can devote more attention to delivering support services with Becklar Workforce Safety Solutions.
How it Works: Simplified Scheduling for Enhanced Safety
A large nonprofit organization in the South-East United States supporting children and families piloted a new care coordination model involving in-home visits. As leadership assessed the risks, they identified a critical need for a robust safety solution. Operating in a metropolitan area with elevated crime rates, the organization needed to ensure employees felt secure and supported while delivering life-changing services.
The Challenge
The new program required staff to enter unfamiliar and sometimes unstable environments. While most clients were welcoming, unexpected variables — such as uninvited individuals present in the home — posed recurring challenges.
“The biggest risk we’ve seen is really when there’s an unexpected person in the home. Sometimes they’re not associated with the program at all and may be engaging in illegal activity or making inappropriate comments,” said one program director.
Staff were also advised to keep their phones out of sight due to common theft concerns, which created a barrier to quickly accessing help. The team needed a safety solution that worked even when phones weren’t in hand.
“It had to be top of mind — how do we protect our workers?” - Program Director
The Solution
After consulting with other internal programs already experienced in home visitation, leadership adopted Becklar Workforce Safety.
The most critical feature became the Bluetooth panic button, which allows staff to discreetly call for help without needing to unlock a phone or draw attention to themselves. Worn under clothing or carried in a pocket, the device reduced risk and increased confidence.
“We haven’t had to use the panic button yet, but knowing it’s there has changed how our team shows up for visits,” one leader explained.
The Impact
“The panic button lets us stay focused on the people we came to serve.” - Program Director
The result has been a measurable increase in employee confidence, job satisfaction, and focus. Instead of worrying about personal safety, staff can devote more attention to building relationships and delivering support services.
“Taking safety concerns out of the equation has allowed us to improve our services to clients.”
Beyond physical safety, the organization also integrates training on emotional boundaries. By combining technology with clear behavioral protocols, they equip workers to navigate both physical and emotional risks.
Key Features Used
Bluetooth Panic Button
Real-Time Emergency Notifications
Discreet, Wearable Design
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From the Field to the Factory: Keeping Workers Safe with Smart Tech
Conclusion
This organization didn’t just implement new technology; they cultivated a culture of safety. The combination of clear boundaries, smart tech, and leadership support has empowered their frontline workers and elevated the quality of care for the families they serve.